Privacy Policy – Educators Plus

Educators Plus respects the privacy of its users, learners, authors, contributors, subscribers, customers, and website visitors. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, use our services, purchase educational or publishing products, submit forms, register for programmes, access digital content, or communicate with us.

By using this website or submitting your information to Educators Plus, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information from users in the following ways:

a. Information You Provide Directly

We may collect information when you:

Fill out a contact form or enquiry form;
Register for a course, training programme, webinar, workshop, or academic service;
Purchase books, digital products, PDFs, courses, or other paid services;
Submit manuscripts, research proposals, book details, author information, or publication-related material;
Subscribe to newsletters, updates, or mailing lists;
Communicate with us through email, phone, WhatsApp, forms, or other channels.

This information may include:

Name;
Email address;
Phone number;
Address or billing details;
Institution/organisation name;
Designation or academic profile;
Payment-related transaction details;
Course or service preferences;
Submitted documents, manuscripts, academic content, or publication details;
Any other information voluntarily provided by you.

b. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address;
Browser type and version;
Device type;
Operating system;
Pages visited;
Date and time of visit;
Referring website;
Cookies and similar tracking information.

This information helps us improve website performance, user experience, security, and service delivery.

2. How We Use Your Information

Educators Plus may use collected information for the following purposes:

To respond to enquiries and provide support;
To process registrations, orders, payments, downloads, and service requests;
To deliver courses, publications, research services, academic resources, and digital products;
To manage user accounts, access permissions, and purchase history;
To communicate important updates, confirmations, notices, or service-related messages;
To send newsletters, academic updates, offers, or announcements, where permitted;
To process author, contributor, reviewer, editorial, or publication-related submissions;
To improve website design, content, functionality, and user experience;
To prevent fraud, misuse, unauthorised access, or security risks;
To comply with legal, regulatory, tax, accounting, or administrative requirements.

3. Payments and Transactions

For paid products or services, we may collect necessary billing and transaction-related information. Payments may be processed through third-party payment gateways, banks, or service providers. Educators Plus does not store complete card numbers, UPI PINs, banking passwords, or sensitive payment authentication credentials on its website.

Users are advised to review the privacy policies and terms of the relevant payment gateway or third-party payment service used during checkout.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality;
Remember user preferences;
Analyse website traffic;
Understand user behaviour;
Improve performance and content relevance;
Support security and fraud prevention.

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

5. Sharing of Information

Educators Plus does not sell personal information to third parties.

We may share limited information only when necessary with:

Payment gateway providers;
Website hosting and technical service providers;
Email, communication, or customer support service providers;
Delivery, publishing, or digital distribution partners;
Professional advisers, auditors, or legal consultants;
Government, regulatory, or law enforcement authorities, where legally required.

Such sharing is limited to what is necessary for service delivery, legal compliance, security, or legitimate operational purposes.

6. Third-Party Links and Services

The Educators Plus website may contain links to external websites, platforms, booksellers, payment gateways, learning platforms, publication platforms, social media pages, or other third-party services.

We are not responsible for the privacy practices, content, policies, or security standards of third-party websites. Users are encouraged to read the privacy policies of external websites before submitting any personal information.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including service delivery, academic records, publication records, legal compliance, dispute resolution, accounting, taxation, and administrative requirements.

When personal information is no longer required, we may delete, anonymise, archive, or securely restrict access to such data, subject to applicable legal and operational requirements.

8. Data Security

Educators Plus takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

These measures may include secure hosting, access controls, password protection, restricted administrative access, SSL encryption where applicable, regular updates, and other appropriate safeguards.

However, no method of internet transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

9. User Rights

Subject to applicable law, users may request to:

Access the personal information held by us;
Correct inaccurate or incomplete information;
Update contact or account details;
Withdraw consent where processing is based on consent;
Request deletion of personal information, subject to legal and operational limitations;
Opt out of promotional communications;
Raise concerns regarding the handling of personal information.

To exercise these rights, users may contact Educators Plus using the contact details provided below.

10. Children’s Privacy

Educators Plus provides educational and academic services that may be accessed by students, parents, teachers, researchers, and institutions. If any service is intended for minors, personal information should be submitted only with appropriate parental, guardian, or institutional consent, as applicable.

We do not knowingly collect personal information from children without appropriate consent. If a parent, guardian, or authorised representative believes that a child has submitted personal information without consent, they may contact us for review and necessary action.

11. Email and Communication Consent

By submitting your email address or phone number, you may receive service-related communication from Educators Plus. This may include confirmations, receipts, access details, updates, academic notices, publication communication, or support responses.

Promotional or newsletter communication may be sent only where permitted. Users may opt out of such communication by following the unsubscribe instructions or contacting us directly.

12. Academic and Publication Submissions

If you submit manuscripts, author details, institutional information, book metadata, research papers, proposals, reviewer details, or editorial material to Educators Plus, such information may be used for editorial review, publication processing, academic communication, indexing, metadata creation, record keeping, and related publishing purposes.

Published author names, affiliations, book details, abstracts, citations, ISBN/DOI metadata, and other bibliographic information may remain publicly available as part of the scholarly and publishing record.

13. Changes to This Privacy Policy

Educators Plus may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality, business operations, technology, or service practices.

The updated Privacy Policy will be posted on this page with a revised effective date. Continued use of the website after any update means that you accept the revised Privacy Policy.

14. Contact Information

For privacy-related questions, correction requests, consent withdrawal, or grievance-related communication, please contact: educatorsplusconnected@gmail.com

We will make reasonable efforts to respond to privacy-related concerns within a reasonable time, subject to verification and applicable legal requirements.